Studio Policies

Sukha Yoga is a small, independently owned studio with locations in Austin, Texas. These policies help us sustain the space, pay our teachers fairly, and continue offering the experience our community deserves. We appreciate your support and understanding.

Class Bookings
Pre-booking through our app or website is preferred to guarantee your spot. Walk-ins are welcome if space is available.

Late Cancellations & No-Shows

  • Please cancel at least 6 hours before class to avoid losing your credit.

  • Class pack holders: No-shows result in a lost credit.

  • Unlimited members: Recurring missed classes may incur a $5 no-show fee.

Class Packs

  • All class packs expire 6 months from the date of purchase. Except Seasonal Specials which will have their own unique expiration date.

  • Class packs are non-refundable.

  • Packs may be shared with immediate family members only (child, parent, or partner).

  • Expired class reactivation: (excludes Seasonal Specials, Promos, Discounts) If you purchase a new class pack, we’ll reactivate your expired credits from any regularly priced class pack for an additional 6 months. Email namaste@sukhayogaaustin.com after purchase to request reactivation.

Memberships

Commitment & Auto-Renewal

  • 3, 6, and 12-month memberships have a set commitment period.

  • The Freedom Flow Membership is month-to-month with no commitment, but requires 10 days’ cancellation notice.

  • All memberships auto-renew as a month to month pass at the end of your commitment period until you provide written notice to cancel.

Cancelling Your Membership

  • After your commitment period ends, your membership rolls over to month-to-month and requires 30 days’ written notice to cancel.

  • Freedom Flow requires 10 days’ written notice or 10 days minimum via your account.

  • If less than the required notice is given, one final payment will process before cancellation.

  • To cancel, email namaste@sukhayogaaustin.com.

Pausing Your Membership

  • Pauses are available only after your initial commitment period is complete and your membership has rolled over to month-to-month.

  • One 30-day pause is allowed per year to keep your rate.

  • Pausing preserves your current membership rate.

Membership Refunds

Memberships are non-refundable. Your membership is a personal commitment and investment in your practice. Payments made during your commitment period cannot be refunded for any reason, including unused classes, schedule changes, or personal circumstances.

Workshops, Events, Trainings & Retreats

These are live, limited-capacity experiences. When you register, we commit to our teachers, venues, and materials on your behalf. Because of this:

  • All sales are final. No refunds are offered once a deposit or payment is made. Please purchase confidently.

  • Registrations are non-transferable and cannot be applied as credit toward other programs, trainings, or events.

  • All credit card processing fees are non-refundable.

  • Please arrive on time for each session. Dress for comfort and ease.

By participating, you agree to practice within your comfort level and honor your body’s signals. You understand that yoga, breathwork, meditation, and self-inquiry can bring up emotions, and you agree to seek additional support if needed. You acknowledge that you are participating voluntarily and assume full responsibility for your health and well-being throughout the experience.

Payments & Billing

Refund Policy Summary

  • Class packs: Non-refundable

  • Memberships: Non-refundable

  • Workshops, events, trainings & retreats: All sales final. No refunds, credits, or transfers.

  • Intro offers: Non-refundable

  • Credit card processing fees: Non-refundable under any circumstances

A Note About Chargebacks

We understand that billing questions come up, and we’re always happy to help. Please reach out to us at namaste@sukhayogaaustin.com before contacting your bank or credit card company.

As a small, independently owned studio, chargebacks (disputed charges) have a real and significant impact on our business. Each chargeback incurs fees, affects our standing with payment processors, and takes time and resources away from our community.

Chargebacks filed in conflict with these published policies will be contested with full documentation, including proof of purchase, policy acknowledgment, and service delivery.

Accounts associated with disputed charges may be suspended pending resolution. We believe in transparency and fairness, and we ask that you extend the same to us by communicating directly before initiating a dispute.

Questions?

We’re here to help. If something is unclear or you have a situation not covered here, please email us at namaste@sukhayogaaustin.com. We’ll always do our best to find a solution that works for everyone.

These policies are effective as of January 2026 and apply to all purchases made at Sukha Yoga. By purchasing any class, pack, membership, or event registration, you acknowledge that you have read and agree to these terms.